Technical support program management

Technical program managers are in charge of handling all aspects of one to many technical projects for their organization TPMs often work the full life-cycle of projects from idea generation through deployment and optimize the full release value stream TPMs are responsible for initiating programs, driving delivery to completion, and providing support in case issues arise TPMs will often negotiate scope and timelines with technical dependencies that have to make changes to support the launch of a product TPMs typically work with companies that have adopted or are adopting modern technologies, such as SOA service oriented architecture and microservices TPMs can help establish the technologies, tools, and processes that can move an organization towards Continuous Integration and Deployment and a DevOps operating model.

TPMs are often involved in non-functional aspects of software delivery such as application telemetry, performance, reliability, resilience, security, and compliance. What is a popular misconception about what technical program managers do?

What are some universal truths about technical program managers? The TPM already has the technical depth to do this which is more than a traditional project manager can do in most cases.

Technical program managers dive deep to solve problems. This could mean digging into code, data, logs, system documentation and design, etc. Technical program managers are continual learners in tech and strive to discover new approaches to solving complex problems Technical program managers engage in architecture conversations and peer around corners to help teams understand the implications of design decisions.

Related Articles. Discover the right solution for your business. Get Started. Request a Meeting Whether you need help with technology strategy and implementation, an in-flight project in need of additional resources, or individual contributors to bridge critical gaps in your teams, AIM is here to help. Ready for a career you love? Find Licensed Care. Pay Licensing Fees. Receive Important Updates. We offer an array of benefits to give you the support you need, including matching K, tuition assistance, health insurance and wellness options, coaching, mentoring and more.

This website is best viewed in browsers such as: Edge, Firefox, Chrome, or Safari. We encourage you to use one of these browsers for the best experience. Skip to content. Who We Are. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon.

We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work — and we have an insatiable drive to do what others think is impossible.